Shipping & Returns

To order pomegranate products using this website you must follow these steps: 

1. Select a kind of product (Ex. capsules, juice, nectar, syrups etc.).
2. Then you will see all the products of the same kind we offer
3. Select the product you want to add to your shopping cart, using Add to Cart
4. Repeat the above steps to fill the cart with the products you want.
5. As the products are being added, you can see the list at any time from the top right link.
6. To remove products that have inadvertently been selected, click on the REMOVE option box and then click UPDATE BASKET
7. If you want more than one unit of product, you can select either the number of units or choose the same item several times.
8. Once you have all the products you want to buy in the cart, select TO MAKE AN ORDER.
9. If you are already a customer, you must enter your email and password to log in. If you are not a customer yet, you must select NEW CLIENT and fill out the online form
10. If the invoicing information is different from the delivery one, you can choose a different address on CHANGE ADDRESS.
11. If you need to attach to your order any comments, you can do it at the text box below: Add Comments About Your Order.
12. WAY OF PAYMENT Choose one of the possible ways of payment.
13. A screen showing your order will appear. If you agree, click on CONTINUE.
14. At any time you can see your orders and track them. To do so just select the option View my orders. You will only need to enter your email and password.
15. Do not hesitate to contact us if you have any questions or concerns.